Welcome to Taambraa Jewels, a brand by Radha Krishna Enterprises. By accessing our website and placing an order, you agree to the following Terms & Conditions.

1. Brand & Business Identity

Taambraa Jewels is a fashion jewelry brand operated under:

• Business Name: Radha Krishna Enterprises
• Brand Name: Taambraa Jewels
• Location: Vaishali Nagar, Jaipur, Rajasthan – 302021, India
• Email: taambraajewels@gmail.com

2. Acceptance of Terms

By using our website, you confirm that:

• You are at least 18 years of age or using the website under supervision
• You agree to provide accurate and complete information
• You will not use the website for any unlawful or unauthorized purpose

3. Product Representation

At Taambraa Jewels, we aim to deliver elegance at accessible pricing.

• Our products are crafted using brass, gold plating, and artificial stones (AD)
• These are not real gold or precious jewelry unless explicitly stated
• Slight variations in color, texture, or finish may occur due to lighting and screen differences

4. Pricing & Payments

• All prices are listed in Indian Rupees (INR ₹)
• We accept secure prepaid payments only via Razorpay (UPI, Cards, Net Banking, Wallets)
• Cash on Delivery (COD) is not available

We reserve the right to:

• Modify pricing at any time
• Cancel orders due to pricing errors or technical issues

5. Order Confirmation & Cancellation

• Orders are confirmed only after successful payment
• Customers may request cancellation before dispatch only
• Once an order is shipped, it cannot be cancelled

Taambraa Jewels reserves the right to cancel orders in cases of:

• Product unavailability
• Suspicious or fraudulent transactions
• Incorrect pricing or system errors

6. Shipping & Delivery

• We deliver across India
• Estimated delivery timeline: 5–7 business days
• All orders include complimentary shipping

While we ensure timely dispatch, delays caused by courier partners or unforeseen circumstances may occur.

7. Return, Refund & Exchange Policy

• We follow a strict no-return and no-refund policy

Exchange is allowed only in exceptional cases:

• Damaged product
• Defective item
• Incorrect product received

Conditions:

• Request must be raised within 12 hours of delivery
• A complete unboxing video (without cuts) is mandatory
• Product must be unused and in original packaging

All exchange requests are subject to verification and approval.

8. User Accounts

• Customers may create an account for a smoother shopping experience
• Users are responsible for maintaining confidentiality of their account details

9. Intellectual Property

All content on this website, including:

• Product images
• Logo
• Designs
• Text and branding

are the exclusive property of Taambraa Jewels and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

Taambraa Jewels shall not be held liable for:

• Allergic reactions to materials
• Damage caused by improper use or care
• Minor variations in product appearance

11. Fraud Prevention & Security

We actively monitor transactions for security purposes.

• Suspicious orders may be cancelled without notice
• Legal action may be taken in case of fraud or misuse

12. Governing Law

These Terms & Conditions are governed by the laws of India.
All disputes shall fall under the jurisdiction of Jaipur, Rajasthan.

13. Updates to Terms

Taambraa Jewels reserves the right to update or modify these Terms at any time. Continued use of the website indicates acceptance of the revised terms.

14. Contact Information

For any queries or concerns:

📧 taambraajewels@gmail.com